Quality & Testing
We partner with approved manufacturers who source, test and pack our single-ingredient botanicals to our specification, under our brand. Every batch is released only after we review the results and documents against our standard.
Our quality model
- Brand standard first: We define the product specification (identity, purity, safety limits, lab methods and sampling) and maintain region-appropriate limits.
- Approved manufacturing partners: Only qualified suppliers manufacture and pack under our brand, to our written spec and quality agreement.
- Batch testing before release: Testing is performed at partner facilities and/or accredited third-party labs. We review every result and document set; non-conforming lots are not released.
- Traceability by lot: Each and every pack carries a lot/batch code that links to its test results, manufacture date and shelf-life.
- Risk-based verification: Where appropriate we commission additional independent checks or increase sample frequency.
This approach gives us control over the standard and the release decision, while leveraging specialist manufacturing and accredited labs.
What we test (by batch)
| Category | What we require | Typical method (example) |
|---|---|---|
| Identity | Correct species/part; characteristic markers; absence of substitutes. |
Macroscopy/microscopy; TLC/HPTLC or FTIR comparison. |
| Purity | Moisture within range; particle size consistent; ash where specified. |
Loss-on-drying; sieve analysis; total ash (as applicable). |
| Microbiology | Safe counts; absence of specified pathogens. |
Total aerobic count; yeast & mould; absence of Salmonella / E. coli. |
| Heavy metals | Lead, arsenic, cadmium, mercury within our limit profile. |
ICP-MS at accredited lab. |
| Undeclared dyes/adulterants | No synthetic dyes or hair-dye actives (e.g., PPD) in single-ingredient botanicals. |
Targeted screens (LC/GC-MS) on a risk-based schedule. |
| Pesticide residues | Multi-residue screen if required by market or risk assessment. |
LC-MS/MS multi-residue (scope varies). |
Scope and frequency vary by product and market. Methods listed are examples; equivalent accredited methods may be used.
From sourcing to release
1) Partner qualification
- We approve manufacturers, agree specs and methods and set change-control expectations.
- Only qualified sites pack under our brand.
2) Production & testing
- Batches are sampled and tested to our spec at partner and/or accredited third-party labs.
- Retention samples and full batch documentation are maintained.
3) Our review & release
- We review the results and documents (COA data, labels, pack checks) against our spec.
- Only after our review does a lot get released for sale.
4) Ongoing oversight
- Market feedback, incident tracking and risk-based verification testing where needed.
Batch documents & SDS
Ask for SDS any time—we’re happy to share documentation for your lot.
Batch codes & COAs
Storage & shelf life
- Storage: Cool, dry, away from sunlight; keep pouch resealed and air-tight.
- Best before: Stated per lot, based on stability and routine retest intervals.
- After opening: Use clean, dry utensils; avoid moisture ingress.
What we don’t claim
We don’t make medical claims. Disposal routes depend on local programs. Testing is performed by our approved partners and accredited labs; we set the standard, review results and control release.
Questions or need a SDS?
Need documents for your batch? Reach us via Contact Us and include your product name and lot/batch code.
